Store Policy
Because We Care
At Non-Scents, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for regarding our soy wax products - please don’t hesitate to contact us today!
Shipping Policy
How It Works
Once you place your order, you can expect your items between 5-7 business days. Typically, orders arrive within a few days but we cannot control shipping delays. We appreciate your patience.
Returns and Refunds
How It Works
At Non-Scents, your satisfaction with our products is the number one priority. If you are unsatisfied with your purchase for any reason, please contact us for a refund or replacement. Please email info@non-scents.org Monday-Friday, 9am-5pm Eastern Time.